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Privacy Policy

At Aqua Hair Design, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website https://www.aquahairdesign.co.uk, make a booking, or use our services.

1. Who We Are

Aqua Hair Design is a professional hair salon based in the UK, offering a range of hairdressing, colouring, and styling services. This policy applies to all data collected via our website, email, telephone, or in person.

2. What Information We Collect

We may collect the following personal data:

  • Name

  • Contact details (email address and phone number)

  • Appointment and service history

  • Preferences or notes related to your visit

  • Payment details (processed securely via third-party providers)

  • IP address and browser type (via cookies and analytics tools)

  • Any additional information voluntarily provided via our contact form or booking system

3. How We Use Your Information

We use your information to:

  • Book and manage appointments

  • Send booking confirmations, reminders, and follow-ups

  • Provide personalised services based on your history and preferences

  • Process secure payments

  • Improve our services and website performance

  • Comply with legal and financial obligations

We do not share or sell your information for marketing purposes.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases for processing:

  • Contract – to manage appointments and provide salon services

  • Legitimate interests – to operate and improve our business

  • Legal obligation – to meet accounting and regulatory requirements

  • Consent – for marketing communications (if you opt in)

5. Data Sharing

We only share data when necessary with trusted service providers, including:

  • Online booking platforms

  • Payment processing providers

  • Legal or regulatory authorities (if required by law)

All third parties are required to follow applicable data protection standards.

6. Data Security

We use appropriate physical, electronic, and managerial procedures to protect your personal data against unauthorised access, loss, or misuse. Payment information is not stored on our servers.

7. Data Retention

Your data will be kept only as long as necessary for the purposes for which it was collected, or to comply with legal obligations.

8. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent (where applicable)

  • Object to or restrict processing

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details below.

9. Cookies and Analytics

Our website may use cookies to improve user experience and collect anonymised visitor data. You can control cookie settings via your browser. For more information, please see our Cookie Policy.

10. Contact Us

If you have any questions or concerns about this policy or your personal data, please contact:

Aqua Hair Design
Website: https://www.aquahairdesign.co.uk

11. Policy Updates

This policy may be updated from time to time. Please refer to this page for the latest version.

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